At Celebony, we take pride in delivering exceptional handcrafted jewelry right from Cypress, Texas to your doorstep. Our commitment to you begins with:

**Free Shipping in the USA for Orders 25 and Over**

We believe that elegance should come without any added costs. That's why we offer free shipping on all orders totaling $25 or more within the United States.

Swift and Careful Shipping, Tailored to You

We understand that time is precious, and we strive to get your Celebony creations to you as swiftly as possible. Currently, we're shipping orders within 2-5 days (excluding special custom-made and pre-order items).

Please note that this is an estimate based on your selected product and your location. While we work diligently to keep to this timeline, occasional delays outside our control might add a day or two to your delivery.

**Made-to-Order Masterpieces**

Each Celebony item is a unique masterpiece made just for you. The production times, indicating how long it takes us to craft your item, are thoughtfully detailed on each product page. A majority of our items are lovingly created within 2-5 business days,


RETURNS

While we strive to ensure every Celebony creation is a work of art you'll cherish, we understand that sometimes things may not go as planned. Our commitment to you extends to our hassle-free return policy:

Defective or Wrong Item? We've Got You Covered!

If your Celebony product arrives defective or we've sent you the wrong item, we're here to make it right. You can expect a full credit or refund, no questions asked.

Unique and Made for You

Every Celebony item is a reflection of your unique style and taste. If you find that your selection doesn't quite align with your expectations, we're pleased to offer a full store credit or a payment refund (minus shipping cost & 15% stocking fee). Special custom orders are excluded

*Simply reach out to us within 30 days of the order delivery date, and we'll guide you through the return process.*

Custom Creations: A Unique Journey

At Celebony, we understand that custom-made items are a unique journey of personal expression. Due to the personalized nature of these creations, we regret that we cannot accept returns or provide refunds for special custom orders. However, rest assured that we'll work closely with you during the design process to ensure your custom piece aligns with your vision.


OUR GUARANTEE

At Celebony, we pour our passion into crafting nature-inspired jewelry that stands the test of time. Our commitment to excellence extends to:

1-Year Warranty: Quality, Craftsmanship, and Trust

Celebony products are manufactured and tested to meet the highest quality standards. That's why we proudly offer a 1-year warranty on all of our creations. This warranty covers defects in material or workmanship in new products, and it extends to the original purchaser.

Please note that our warranty is non-transferable, and it specifically pertains to the quality of our products. While we stand behind our craftsmanship, we do not guarantee the protection of your device when used in conjunction with our products.

At Celebony, we create artisanal jewelry pieces designed to stand the test of time. To ensure your jewelry maintains its beauty and luster, please follow these care instructions:

1. Avoid Exposure to Sunlight:

Prolonged exposure to direct sunlight can cause fading and damage to your jewelry over time. Store your pieces in a cool, dry place away from direct sunlight when not in use.

2. Keep Away from Water:

While our jewelry is designed to withstand everyday wear, it's best to avoid submerging it in water for extended periods. Remove your jewelry before swimming, bathing, or engaging in water-related activities.

3. Prevent Scratches:

To minimize the risk of scratches, store your jewelry separately in soft pouches or lined jewelry boxes. This will help protect it from coming into contact with other items that could scratch its surface.

4. Avoid Contact with Perfume:

Avoid spraying perfume, hairspray, or other chemical products directly onto your jewelry. These substances can dull the shine and luster of your pieces.

5. Cleaning Your Jewelry:

To clean your jewelry, use a soft, lint-free cloth to gently wipe away any dirt or oils. For more thorough cleaning, you can use a mild soap and water solution. Be sure to dry your jewelry completely before storing it.

6. Routine Maintenance: Regularly inspect your jewelry for any loose stones or clasps. If you notice any issues, have them repaired promptly to prevent further damage.

7. Enjoy with Care:

While our jewelry is designed for everyday wear, it's important to treat your pieces with care. Avoid strenuous activities or impacts that could cause damage.

8. Celebrate Your Unique Style:

Remember that your Celebony jewelry is an expression of your unique style and personality. Embrace its individuality, and wear it with pride.

By following these care instructions, you can ensure that your Celebony jewelry continues to shine and delight for years to come.